Privacy Policy

Last updated: April 29, 2025

1. Introduction

At AIsLearnUp, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit aislearnup.com. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

  • Full name and email address (via sign-up or contact forms)
  • Learning progress, course activity, and session history
  • IP address, browser type, and device usage data
  • Payment and transaction data (for premium content or services)
  • Any messages or support requests you submit

3. How We Use Your Information

  • To deliver and personalize AI learning content
  • To respond to inquiries and provide support
  • To manage your account and subscriptions
  • To improve platform performance and user experience
  • To send newsletters or product updates (only with consent)

4. Legal Basis for Processing

Where applicable under the GDPR, we process your data on the following bases:

  • Consent – for email marketing and cookies
  • Contract – to provide the services you requested
  • Legitimate interest – to operate and secure our platform
  • Legal obligation – to comply with applicable laws

5. Data Sharing

We do not sell or rent your data. We may share data with:

  • Web hosting and email service providers
  • Analytics and performance tracking tools (e.g., Google Analytics)
  • Payment processors (e.g., Stripe)
  • Government authorities if legally required

6. Data Retention

We retain your personal information only for as long as needed to provide our services or comply with legal requirements. You can request deletion of your data unless retention is legally required.

7. Your Rights

Under PIPEDA and GDPR, you have the right to:

  • Access your personal information
  • Request corrections or deletion
  • Withdraw consent at any time
  • Request a copy of your data (data portability)
  • Lodge a complaint with a data protection authority

8. Cookies

We use cookies to enhance functionality and monitor usage. You can manage cookie preferences via your browser. See our Cookies Policy for full details.

9. International Transfers

Your data may be stored or processed outside Canada (e.g., in the US or EU). We ensure appropriate safeguards for international transfers under GDPR.

10. Children's Privacy

This platform is not intended for individuals under 16. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and the “last updated” date will be revised accordingly.

12. Contact Us

  • Email:contact@aislearnup.com
  • Phone: +1 780-377-4789
  • Address: 3049 137th Avenue, Edmonton, Alberta, T5C 2L2, Canada
  • Business Number (BN): 842176935RC0001